In-Store Customer Experience Associate

Naperville, IL
Full Time
Entry Level

In-Store Customer Experience Associate

Join The Catalyst Corporation

The Catalyst Corporation is hiring motivated individuals to join our team as In-Store Customer Experience Associates. This full-time position is perfect for outgoing, customer-focused professionals who enjoy working face-to-face with people in a fast-paced retail environment.

As an In-Store Customer Experience Associate, you'll represent nationally recognized brands while helping customers learn about products, services, and current promotions. Through hands-on training, you'll develop valuable skills in customer service, sales, communication, and leadership with opportunities for career advancement.

What You'll Do

  • Welcome and engage customers with a friendly, professional attitude.

  • Educate customers on products, services, and current promotions.

  • Identify customer needs and recommend solutions that best fit their goals.

  • Create a positive, informative, and memorable in-store experience.

  • Support daily sales goals while contributing to overall team success.

  • Maintain a clean, organized, and professional retail environment.

  • Participate in ongoing training to strengthen customer service and sales skills.

What We're Looking For

  • Strong communication and interpersonal skills.

  • Friendly, outgoing, and customer-focused personality.

  • Interest in retail, customer service, sales, or marketing.

  • Positive attitude and willingness to learn.

  • Reliable, dependable, and able to thrive in a team environment.

  • Previous customer service or retail experience is a plus but not required.

What We Offer

  • Guaranteed base pay plus uncapped commission and performance bonuses.

  • Paid training and ongoing professional development.

  • Full-time schedule with consistent hours.

  • Opportunities for advancement based on performance.

  • A supportive, team-oriented culture that promotes from within.

  • Valuable experience in customer engagement, sales, and leadership.

Apply Today

If you're looking to begin or grow your career in customer service and sales, we'd love to hear from you. Apply today! Qualified candidates can expect to hear from our hiring team within 24–48 hours.

The Catalyst Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status.

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