Engagement Customer Representative
We are hiring for our client in Lombard, IL! They are expanding their customer experience team and are looking for a people-focused Engagement Customer Rep to represent their services and connect with the public.
Your Day-to-Day:
Initiate conversations with prospective customers in public and retail spaces
Answer product and service-related questions with professionalism
Help new customers enroll in services and understand offerings
Maintain accurate reports of outreach efforts and sign-ups
Ensure a consistent and positive brand message
Qualifications:
Outgoing and approachable demeanor
Prior experience in customer service, retail, or promotions is helpful
Ability to stay motivated and enthusiastic in a face-to-face environment
Must be eligible to work in the U.S.
Benefits:
Performance bonuses and incentives
Team environment with daily coaching and feedback
Advancement tracks into senior and leadership positions
All-expenses-paid travel opportunities
Strong support system and structured career development plan